Fouad Jallouli, a leading expert in Service Design and Digital Transformation, brings over 15 years of experience from technology, management consulting, and government sectors.
Currently serving as the Director of Service Design at the Government of Alberta, Fouad is instrumental in scaling human-centered design practices across large public sector environments, impacting over 90 practitioners and enhancing service delivery for citizens.
Mr. Fouad contributes through expert-led courses on Government Design Foundations and Cross-Functional Design & Product Teams for the next generation of industry leaders. He is also a recognized speaker, addressing topics like AI policy frameworks and industry-academic collaboration.
Through ExpertGate, Fouad is available for projects, consultations, keynote speaking to help organizations optimize their digital and service delivery strategies.
https://expertgate.org/expert/profile/100447
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